TERMS & CONDITIONS

X GRAPHICS LLC

Version 2.0

Effective Date: July 8, 2026

Acceptance of Terms
Company Information
Scope of Services
Website Use
Quotes and Estimates
Orders
Pricing
Payments
Taxes
Customer Accounts
Communications
Electronic Signatures and Records

1. Acceptance of Terms

These Terms & Conditions (“Terms“) govern your access to and use of the X Graphics LLC website located at:

https://www.xgraphicsprinting.com

They also govern all quotations, orders, purchases, artwork submissions, design services, installations, deliveries, and other products or services provided by X Graphics LLC (“X Graphics,” “we,” “our,” or “us“).

By accessing our website, requesting a quotation, submitting artwork, approving proofs, placing an order, purchasing products or services, or otherwise conducting business with X Graphics LLC, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree with these Terms, you should discontinue use of our website and refrain from purchasing products or services from X Graphics LLC.

These Terms apply whether orders are placed:

Through our website;
By telephone;
By email;
By text message (SMS);
In person;
Through social media messaging platforms; or
Through any other communication method authorized by X Graphics LLC.

2. Company Information

X Graphics LLC

529 W Gulf Bank Rd.

Houston, Texas 77037

Phone: (832) 969-0015

Email: info@xgraphicsprinting.com

Website:

Homepage

Throughout these Terms, references to “Customer,” “Client,” “you,” or “your” refer to any individual or business purchasing products or services from X Graphics LLC.

3. Scope of Services

X Graphics LLC provides custom commercial printing, apparel decoration, graphic design, signage, and related services.

Our services may include, but are not limited to:

Custom apparel printing
Direct-to-Garment (DTG) printing
Direct-to-Film (DTF) printing
Screen printing
Embroidery
Vehicle wraps
Fleet graphics
Vehicle lettering
Window graphics
Wall graphics
Floor graphics
Vinyl decals
Stickers and labels
Business cards
Flyers
Brochures
Catalogs
Postcards
Door hangers
Banners
Yard signs
Aluminum signs
Acrylic signs
Promotional products
Trade show displays
Graphic design services
Logo creation
Large-format printing
Installation services
Local delivery
Nationwide shipping

Descriptions, specifications, pricing, product availability, and service offerings displayed on our website are provided for informational purposes only and may be modified, discontinued, or updated without prior notice.

Nothing displayed on our website constitutes a legally binding offer until accepted by X Graphics LLC.

4. Website Use

The X Graphics LLC website is intended to provide information regarding our products and services and to facilitate customer inquiries and orders.

You agree to use the website only for lawful purposes.

You agree that you will not:

Violate any applicable law or regulation.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with website functionality.
Attempt to disrupt website security.
Submit fraudulent inquiries.
Misrepresent your identity.
Use automated tools to scrape or copy website content without permission.
Infringe upon copyrights, trademarks, or other intellectual property rights.

We reserve the right to suspend or restrict access to any person who violates these Terms or engages in conduct that may harm our business, customers, employees, or website.

5. Quotes and Estimates

All quotations, estimates, pricing information, and project proposals provided by X Graphics LLC are based upon the information available at the time they are prepared.

Quotes are subject to change if any aspect of the project changes, including but not limited to:

Quantity
Product specifications
Dimensions
Materials
Ink colors
Garment brands
Finishing options
Shipping requirements
Installation requirements
Artwork revisions
Design changes
Production methods
Taxes
Freight charges

Unless otherwise stated in writing, quotations remain valid for thirty (30) calendar days from the date issued.

A quotation does not constitute acceptance of an order.

Orders become binding only after:

X Graphics LLC accepts the order;
Required artwork has been received;
Required approvals have been completed; and
Any required payment or deposit has been received.

6. Orders

Orders may be placed through our website, email, telephone, text message, social media, or in person.

Each order should include sufficient information for us to accurately complete the requested work.

Depending upon the project, this information may include:

Customer name
Company name
Billing information
Shipping information
Contact information
Artwork
Product specifications
Quantities
Colors
Sizes
Installation details
Delivery instructions
Production deadlines

Customers are responsible for reviewing all order confirmations and promptly notifying X Graphics LLC of any errors or omissions.

Failure to notify us of inaccuracies before production begins may result in additional charges.

Because most products manufactured by X Graphics LLC are custom-made, production generally begins only after all required approvals and payments have been received.

7. Pricing

While X Graphics LLC strives to maintain accurate pricing, errors may occasionally occur.

We reserve the right to correct:

Typographical errors
Clerical errors
Calculation errors
Pricing inaccuracies
Product description errors

If a pricing error materially affects an order before production begins, we will notify the customer and provide the opportunity to:

Accept the corrected price; or
Cancel the order and receive a refund of any applicable payments made.

Prices displayed on our website may change without prior notice.

Special promotions, discounts, coupon codes, and limited-time offers may not be combined unless expressly stated.

8. Payments

Payment requirements vary depending on the nature of the project.

Unless otherwise agreed in writing, X Graphics LLC may require:

Full payment before production;
A deposit before production begins;
Progress payments for larger projects; or
Payment upon completion for approved commercial accounts.

Accepted payment methods may include:

Credit cards
Debit cards
ACH transfers
Cash
Business checks (subject to approval)
Zelle
Other payment methods approved by X Graphics LLC

Returned payments, chargebacks, insufficient funds, or payment disputes may result in:

Production delays;
Suspension of work;
Cancellation of orders;
Collection efforts;
Recovery of reasonable collection costs where permitted by law.

Ownership of products remains with X Graphics LLC until payment has been received in full.

9. Taxes

Unless specifically stated otherwise, all prices are exclusive of applicable federal, state, and local taxes.

Customers are responsible for paying all applicable sales, use, excise, and similar taxes required by law.

Customers claiming tax-exempt status must provide valid documentation acceptable to X Graphics LLC before an order is invoiced.

Failure to provide appropriate documentation may require us to collect applicable taxes.

10. Customer Accounts

Customers are responsible for maintaining accurate and current contact information.

X Graphics LLC may rely upon the information provided by the customer for purposes including:

Order processing
Production updates
Shipping notifications
Pickup notifications
Invoicing
Customer support

Customers are responsible for promptly notifying us of changes to their contact information.

11. Communications

By requesting information, submitting a quote request, placing an order, or otherwise communicating with X Graphics LLC, you consent to receive communications relating to your transactions.

These communications may include:

Email
Telephone calls
Text messages (SMS)
Order confirmations
Production updates
Artwork proof notifications
Shipping updates
Pickup notifications
Customer service responses

Marketing communications, if provided, remain subject to the preferences described in our Privacy Policy.

12. Electronic Signatures and Records

To the fullest extent permitted by applicable law, electronic communications between you and X Graphics LLC—including approvals provided by email, text message (SMS), online forms, electronic signatures, or other electronic means—shall have the same legal effect as written communications.

Electronic approvals of artwork proofs, quotations, invoices, production changes, and related documents constitute valid authorization to proceed with the requested work.

Customers are responsible for ensuring that approvals submitted electronically accurately reflect their intentions before transmission.

13. Cancellations

Because the vast majority of products and services provided by X Graphics LLC are custom-designed and manufactured specifically for each customer, cancellation rights are limited.

Cancellation requests must be submitted as soon as possible after the order is placed.

If an order is cancelled before production begins, X Graphics LLC may issue a full or partial refund after deducting any non-recoverable costs already incurred, including but not limited to:

Graphic design services
Artwork preparation
Proof development
Material purchases
Special-order products
Shipping charges already incurred
Administrative costs
Vendor charges
Setup fees

Once production has begun, cancellation may not be possible due to the custom nature of the products.

Any approved cancellation after production has started shall be subject to charges for labor performed, materials consumed, production completed, and any third-party expenses already incurred.

Cancellation requests are reviewed individually and approval remains solely at the discretion of X Graphics LLC.

14. Production Schedule

Estimated production times are provided solely for planning purposes.

Production generally begins only after all of the following have occurred:

Required payment or deposit has been received.
Print-ready artwork or necessary project information has been provided.
Digital proofs have been approved, when applicable.
Product specifications have been finalized.
Any required materials have become available.

Estimated completion dates are based upon normal production conditions and do not constitute guaranteed delivery dates unless expressly confirmed by X Graphics LLC in writing.

Production schedules may be affected by circumstances including, but not limited to:

Customer-requested revisions
Delayed artwork approval
Incomplete project information
Material shortages
Vendor delays
Equipment maintenance
Power outages
Severe weather
Shipping carrier delays
Labor shortages
Government actions
Other events beyond our reasonable control

Although we strive to meet estimated completion dates, X Graphics LLC shall not be liable for losses resulting from delays outside our reasonable control.

15. Customer-Supplied Artwork

Customers are solely responsible for all artwork, graphics, logos, text, photographs, files, and other materials submitted to X Graphics LLC.

By submitting artwork, the customer represents and warrants that they:

Own the artwork; or
Have obtained all necessary permissions, licenses, and legal rights to reproduce, modify, print, distribute, and display the submitted materials.

Customers remain responsible for verifying all submitted information, including:

Spelling
Grammar
Phone numbers
Email addresses
Website addresses
QR codes
Social media usernames
Measurements
Dimensions
Colors
Placement
Quantities
Product specifications

X Graphics LLC is not responsible for errors contained within customer-supplied artwork that has been approved for production.

16. Intellectual Property

Customers retain ownership of their original intellectual property.

By submitting artwork to X Graphics LLC, customers grant X Graphics LLC a limited, non-exclusive, royalty-free license to:

Store submitted files;
Modify artwork when requested;
Resize artwork for production;
Prepare print-ready files;
Produce ordered products;
Maintain production records;
Archive completed projects for customer support and reorder purposes.

This limited license exists solely for fulfilling customer orders and supporting related business operations.

Ownership of customer artwork remains with the customer unless otherwise agreed in writing.

17. Copyright, Trademark, and Licensing

Customers represent and warrant that all submitted materials may legally be reproduced.

This includes, but is not limited to:

Logos
Trademarks
Copyrighted artwork
Sports team logos
Licensed characters
Brand names
Fonts
Illustrations
Music-related artwork
Celebrity likenesses
AI-generated artwork
Photographs

X Graphics LLC does not independently verify ownership or licensing of customer-submitted materials.

Customers agree to indemnify and hold harmless X Graphics LLC, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, judgments, expenses, or attorney’s fees arising from allegations that submitted materials infringe the intellectual property rights of another person or entity.

X Graphics LLC reserves the right to refuse any order that we reasonably believe may violate copyright, trademark, licensing, publicity, or other intellectual property laws.

18. Graphic Design Services

When graphic design services are requested, X Graphics LLC will prepare artwork based upon information, instructions, and materials provided by the customer.

Unless otherwise agreed in writing, design services include up to two (2) reasonable revisions during the initial design phase.

Additional revisions, redesign requests, scope changes, or substantial modifications may incur additional charges.

Unless specifically purchased or transferred under a separate written agreement, all editable working files remain the exclusive property of X Graphics LLC.

Examples include:

Adobe Illustrator (.AI)
Adobe Photoshop (.PSD)
Adobe InDesign (.INDD)
CorelDRAW (.CDR)
Other editable production files

Customers purchasing printed products receive only the finished printed products and any specifically agreed-upon print-ready files.

Editable source files are not included unless separately purchased.

19. Artificial Intelligence (AI) Assisted Artwork

X Graphics LLC may utilize artificial intelligence (“AI”) tools to assist with certain creative and production processes.

Examples may include:

Background removal
Image enhancement
Upscaling
Content generation
Mockup creation
Concept development
Image restoration
Object removal
Graphic refinement

AI-generated or AI-assisted content is reviewed by our design team before being provided to customers whenever reasonably practicable.

Customers remain solely responsible for reviewing and approving all final artwork before production.

If customers provide AI-generated artwork, they represent that they possess all necessary rights to commercially reproduce and use that content.

X Graphics LLC makes no guarantee that AI-generated artwork is free from third-party intellectual property claims.

20. Digital Proofs and Customer Approval

Whenever practical, X Graphics LLC will provide a digital proof before production begins.

Customers are responsible for carefully reviewing every aspect of the proof, including but not limited to:

Spelling
Grammar
Names
Phone numbers
Email addresses
Website addresses
QR codes
Colors
Fonts
Images
Logos
Product specifications
Placement
Dimensions
Quantities
Orientation
Overall layout

Approval of a proof confirms that the customer has reviewed and accepted the design exactly as presented.

Once a proof has been approved and production has begun, any requested changes may require:

A new proof;
Additional design charges;
Material replacement costs;
Production delays;
A new order, where applicable.

X Graphics LLC shall not be responsible for errors contained in artwork approved by the customer.

Failure to review a proof carefully does not relieve the customer of responsibility for approved content.

21. Customer Delays

Production schedules are based upon timely responses from customers.

Delays in providing artwork, approving proofs, supplying information, or responding to communications may extend production timelines.

If customer delays materially affect scheduling, X Graphics LLC reserves the right to reschedule production based upon current workload and equipment availability.

Guaranteed completion dates, rush production, or expedited shipping commitments may become unavailable if required approvals are delayed by the customer.

22. Abandoned Design Projects

Graphic design projects that remain inactive due to lack of customer communication for more than ninety (90) consecutive calendar days may be considered abandoned.

Upon abandonment, X Graphics LLC may:

Close the project;
Archive design files;
Delete working files;
Require a new design fee to resume work; or
Require updated pricing based on current rates.

Any deposits previously paid may be applied in accordance with the cancellation provisions of these Terms.

23. Print Colors

X Graphics LLC makes every reasonable effort to reproduce colors as accurately as possible.

However, exact color matching cannot be guaranteed due to variables including, but not limited to:

Computer monitor calibration
Mobile device displays
Printer calibration
Ink formulations
Printing methods
Fabric composition
Material type
Vinyl finishes
Lamination
Lighting conditions
Pantone conversions
Environmental conditions
Manufacturing tolerances

Unless a specific color matching service has been requested, quoted, and confirmed in writing, slight color variations are considered a normal characteristic of commercial printing and do not constitute a manufacturing defect.

Printed products may differ from digital proofs because digital screens display colors using light (RGB) while printed products use inks (CMYK or other print processes).

24. Material and Production Variations

Commercial printing involves manufacturing processes that may produce slight variations between products.

Reasonable variations may occur in:

Print placement
Registration
Cutting position
Trim location
Folding
Scoring
Lamination
Embroidery placement
Stitch density
Thread color
Garment shade
Fabric texture
Banner finishing
Grommet placement
Hemming
Vinyl alignment
Wrap seams
Material thickness
Product dimensions
Finishing tolerances

These variations are common throughout the printing industry and are not considered defects when they fall within commercially acceptable manufacturing tolerances.

25. Installation Services

When installation services are purchased, customers are responsible for ensuring the installation location is ready and accessible.

Customers shall provide, when applicable:

Safe access to the installation site;
Necessary permissions from property owners;
Adequate electrical access, if required;
A clean installation surface;
Reasonable working conditions.

Installation schedules may be affected by:

Weather conditions;
Unsafe working environments;
Customer delays;
Restricted property access;
Government restrictions;
Circumstances beyond our reasonable control.

If an installation appointment cannot be completed due to circumstances within the customer’s control, additional service charges may apply for return visits.

26. Customer Inspection

Customers are encouraged to inspect all products immediately upon:

Pickup;
Delivery; or
Completion of installation.

Any concerns should be reported to X Graphics LLC as soon as reasonably possible.

Customers should provide sufficient information to assist our evaluation, including:

A description of the issue;
Photographs when applicable;
Order information;
Any other relevant documentation.

Prompt reporting allows us to investigate concerns while the project remains fresh and before additional handling or use may affect the condition of the product.

27. Reprints and Corrections

If X Graphics LLC determines that a product contains a manufacturing or production defect resulting directly from our processes, we may, at our sole discretion:

Repair the product;
Reproduce the affected item;
Replace the affected item; or
Provide another commercially reasonable remedy.

Requests should be submitted promptly after receipt of the order.

This section does not apply to issues resulting from:

Customer-approved proofs;
Customer-supplied artwork;
Incorrect customer measurements;
Misspellings approved by the customer;
Customer-requested design decisions;
Color variations within commercial tolerances;
Improper installation by others;
Customer misuse;
Normal wear and tear;
Environmental exposure after delivery.

Except where prohibited by law, repair, replacement, or reprint shall constitute the customer’s exclusive remedy.

28. Completed Orders, Pickup, and Storage

Upon completion of an order, X Graphics LLC will make reasonable efforts to notify the customer using the contact information provided.

Notifications may be sent by:

Email;
Telephone;
Text message (SMS); or
Other agreed communication methods.

Unless otherwise agreed in writing, completed orders must be picked up within thirty-seven (37) calendar days after the first notification that the order is ready.

Orders remaining unclaimed after this period may, at X Graphics LLC’s sole discretion:

Be discarded;
Be recycled;
Be donated;
Be repurposed; or
Otherwise disposed of without further notice.

Because custom products generally cannot be resold, abandoned orders are not eligible for refunds, replacements, or credits.

Customers who anticipate delayed pickup should contact X Graphics LLC before the expiration of the pickup period to request alternate arrangements.

29. Order Cancellation by X Graphics LLC

X Graphics LLC reserves the right to refuse, suspend, or cancel any order whenever reasonably necessary to protect our business or comply with applicable law.

Examples include:

Failure to make required payments;
Suspected fraud;
Unauthorized payment methods;
Incomplete project information;
Failure to provide artwork;
Failure to approve proofs;
Copyright or trademark concerns;
Offensive or unlawful content;
Material shortages;
Product discontinuation;
Safety concerns;
Threatening or abusive conduct;
Events beyond our reasonable control.

If cancellation occurs before production begins, any applicable refund will be determined after deduction of non-recoverable costs already incurred.

If production has begun, any refund or credit shall be determined based upon the status of the project and applicable business policies.

30. Customer Responsibility for Permits and Regulatory Compliance

Customers are solely responsible for determining whether permits, approvals, inspections, licenses, or other governmental authorizations are required for the installation or use of purchased products.

This includes, but is not limited to:

Building signs;
Monument signs;
Yard signs;
Window graphics;
Wall graphics;
Vehicle graphics;
Banners;
Temporary event signage;
Promotional displays; and
Other products regulated by governmental agencies, landlords, property managers, or homeowners’ associations.

Unless specifically agreed to in writing, X Graphics LLC does not obtain permits or regulatory approvals on behalf of customers.

Customers assume full responsibility for compliance with all applicable federal, state, county, municipal, zoning, lease, landlord, and homeowners’ association requirements.

Any modifications or removals required after installation due to regulatory or property restrictions shall be considered new work and may result in additional charges.

31. Vinyl and Graphic Removal Disclaimer

Removal of vinyl graphics, wraps, decals, lettering, window films, or other adhesive products carries an inherent risk of damage to underlying surfaces.

Potential damage may include:

Paint removal;
Clear coat damage;
Surface discoloration;
Adhesive residue;
Glass damage;
Finish damage;
Body filler exposure;
Rust exposure;
Previously repaired areas becoming visible.

These risks depend upon numerous factors outside the control of X Graphics LLC, including:

Age of the graphics;
Type of adhesive used;
Quality of previous paint work;
Factory paint condition;
Previous repairs;
Weather exposure;
Surface condition.

By authorizing removal services, customers acknowledge these inherent risks and agree that X Graphics LLC shall not be responsible for resulting damage except to the extent caused by our gross negligence or willful misconduct.

32. Warranty Disclaimer

X Graphics LLC stands behind the quality of our workmanship and strives to provide products and services that meet commercially reasonable industry standards.

Because the products and services we provide vary significantly in their materials, manufacturing processes, intended uses, environmental exposure, and installation conditions, warranty coverage differs by product or service.

Where applicable, X Graphics LLC may provide limited warranties on certain products, installation services, or workmanship. Any applicable warranty period, coverage, limitations, and exclusions will be communicated in writing through a quotation, invoice, product documentation, manufacturer documentation, or separate warranty statement.

Unless otherwise stated in writing, warranty coverage applies only to defects in materials or workmanship under normal intended use and proper maintenance.

Warranty coverage does not apply to conditions or damage resulting from, including but not limited to:

Normal wear and tear;
Improper installation by parties other than X Graphics LLC;
Customer misuse or abuse;
Neglect or lack of maintenance;
Accidents or vandalism;
Acts of God, severe weather, flooding, hail, hurricanes, or other natural disasters;
Fire, chemical exposure, or environmental contamination;
Improper cleaning methods or use of abrasive or unauthorized cleaning products;
Damage caused by pressure washing, automatic car washes (when not recommended), or improper maintenance;
Alterations, modifications, or repairs performed by anyone other than X Graphics LLC;
Customer-supplied materials or artwork;
Color fading, shrinkage, or material aging consistent with normal product life;
Improper storage or handling after delivery; or
Any condition beyond the reasonable control of X Graphics LLC.

Products manufactured by third-party manufacturers may also be covered by the manufacturer’s warranty. Where applicable, such warranties remain subject to the terms, conditions, limitations, and exclusions established by the respective manufacturer.

If a customer believes a product is covered under warranty, they should notify X Graphics LLC promptly after discovering the issue and provide photographs or other information reasonably necessary to evaluate the claim.

Following inspection, X Graphics LLC may, at its sole discretion and where warranty coverage applies:

Repair the affected product;
Replace the affected product;
Reproduce the affected portion of the order; or
Provide another commercially reasonable remedy.

Warranty remedies are limited to the original product or service provided and do not include reimbursement for indirect, incidental, consequential, or third-party costs unless required by applicable law.

Except for any express written warranty provided by X Graphics LLC or an applicable manufacturer, no other warranties, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose, are made to the fullest extent permitted by law.

33. Late Payments, Interest, and Collection Costs

Unless otherwise agreed in writing, payment is due according to the terms stated on the applicable invoice or quotation.

Any unpaid balance remaining thirty-seven (37) calendar days after the due date shall be considered delinquent.

To the fullest extent permitted by law, delinquent balances may accrue interest beginning on the thirty-eighth (38th) day at the lesser of:

Fifteen percent (15%) per annum; or
The maximum rate permitted by applicable law.

Customers agree to reimburse X Graphics LLC for all reasonable costs incurred in collecting unpaid balances, including, where permitted by law:

Collection agency fees;
Court costs;
Filing fees;
Administrative costs;
Reasonable attorney’s fees;
Other collection expenses.

X Graphics LLC may suspend production, withhold delivery, refuse future work, or terminate commercial credit terms until outstanding balances have been paid in full.

Acceptance of partial payment does not waive any rights to collect the remaining balance, accrued interest, or collection costs.

34. Website Content and Intellectual Property

Unless otherwise stated, all content appearing on the X Graphics LLC website is owned by or licensed to X Graphics LLC and is protected by applicable United States intellectual property laws.

Protected content includes, but is not limited to:

Company logos
Website design
Product photographs
Graphics
Artwork
Mockups
Icons
Text
Product descriptions
Layouts
Videos
Marketing materials
Software code
Design elements

No portion of this website may be copied, reproduced, modified, distributed, published, displayed, transmitted, or exploited without the prior written permission of X Graphics LLC, except as permitted by applicable law.

Nothing contained on this website grants any license or right to use our intellectual property without our prior written consent.

35. User-Generated Content

If you submit reviews, comments, testimonials, photographs, videos, project images, or other content to X Graphics LLC through our website, email, social media, or other communication channels, you grant X Graphics LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, modify, and distribute such content for lawful business purposes, including marketing and promotional activities.

By submitting content, you represent that:

You own or have permission to submit the content;
The content does not infringe upon the rights of others;
The content is truthful and not misleading; and
The content does not contain unlawful, defamatory, or offensive material.

We reserve the right—but not the obligation—to remove or decline to publish any user-submitted content at our sole discretion.

36. Acceptable Website Use

You agree not to use our website in any manner that could damage, disable, overburden, or impair its operation.

Prohibited activities include, but are not limited to:

Attempting unauthorized access to our systems;
Circumventing website security measures;
Uploading malicious software or code;
Disrupting website functionality;
Harvesting customer information;
Using automated scraping tools without authorization;
Interfering with other users’ access to the website;
Engaging in fraudulent activities;
Violating applicable laws or regulations.

Violation of these Terms may result in suspension or termination of access to our website and, where appropriate, legal action.

37. Website Information Disclaimer

X Graphics LLC strives to ensure that information published on our website is accurate and current.

However, we do not warrant that website content is complete, accurate, or error-free.

Information including, but not limited to:

Product descriptions;
Specifications;
Pricing;
Availability;
Production times;
Shipping estimates;
Images; and
Technical information

may contain typographical, clerical, pricing, or other errors.

We reserve the right to correct errors, update information, or modify website content at any time without prior notice.

Product photographs, mockups, and digital renderings are intended for illustrative purposes only and may not precisely represent the final manufactured product.

38. Third-Party Links

Our website may contain links to third-party websites, products, or services provided solely for customer convenience.

X Graphics LLC does not control, endorse, or assume responsibility for the content, security, availability, or privacy practices of third-party websites.

Visitors access third-party websites entirely at their own risk and should review the applicable terms and privacy policies before using those services.

39. Limitation of Liability

To the fullest extent permitted by applicable law, X Graphics LLC, its owners, employees, officers, managers, contractors, affiliates, agents, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

Use of our website;
Purchase of products or services;
Production delays;
Shipping delays;
Installation delays;
Lost profits;
Lost business opportunities;
Lost revenue;
Business interruption;
Loss of goodwill;
Data loss; or
Any other consequential damages.

Our total liability for any claim relating to an order shall not exceed the amount actually paid by the customer for the specific product or service giving rise to the claim.

Nothing contained in these Terms shall limit liability where such limitation is prohibited by applicable law.

40. Indemnification

You agree to defend, indemnify, and hold harmless X Graphics LLC and its owners, officers, employees, contractors, affiliates, successors, and agents from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorney’s fees) arising out of or related to:

Your breach of these Terms;
Customer-supplied artwork;
Intellectual property claims;
Customer negligence;
Misuse of products;
Violation of applicable law;
Customer-provided information;
Unauthorized use of our website.

This obligation survives completion of the order and termination of these Terms.

41. Force Majeure

X Graphics LLC shall not be responsible for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

Natural disasters;
Hurricanes;
Floods;
Fires;
Pandemics;
Epidemics;
Government actions;
Labor disputes;
Material shortages;
Utility interruptions;
Cybersecurity incidents;
Internet outages;
Transportation delays;
Supplier failures;
Acts of terrorism;
Civil unrest; or
Other unforeseen events beyond our reasonable control.

Performance shall be suspended for the duration of such events without constituting a breach of these Terms.

42. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Any legal matter arising out of or relating to these Terms or the products and services provided by X Graphics LLC shall be governed by Texas law.

43. Venue and Dispute Resolution

The parties agree to make reasonable efforts to resolve disputes through good-faith negotiations before initiating legal proceedings.

If a dispute cannot be resolved informally, any legal action shall be brought exclusively in the state or federal courts located in Harris County, Texas, unless another venue is required by applicable law.

Each party consents to the personal jurisdiction of those courts.

44. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

The unenforceable provision shall be interpreted, modified, or replaced only to the extent necessary to make it enforceable while preserving the original intent whenever possible.

45. No Waiver

Failure by X Graphics LLC to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

Any waiver must be expressly made in writing and signed by an authorized representative of X Graphics LLC.

46. Assignment

Customers may not assign or transfer their rights or obligations under these Terms without the prior written consent of X Graphics LLC.

X Graphics LLC may assign these Terms in connection with a merger, acquisition, sale of assets, corporate restructuring, or similar business transaction.

47. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cookie Policy, and any written quotation, invoice, proof approval, or other written agreement issued by X Graphics LLC, constitute the complete agreement between the parties regarding the applicable products and services.

These documents supersede all prior oral or written discussions, proposals, negotiations, understandings, or representations relating to the same subject matter.

48. Changes to These Terms

X Graphics LLC reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on our website with a revised Effective Date.

Changes will apply prospectively from the Effective Date unless otherwise required by applicable law.

Continued use of our website or services after revised Terms become effective constitutes acceptance of the updated Terms.

49. Contact Information

Questions regarding these Terms & Conditions may be directed to: